Activate the Gateway on Dealer Admin

Before activating the gateway, ensure you have an active Dealer Admin account at dealer.securewireless.com.

Complete the following steps to activate the gateway on Dealer Admin:

Step 1: Enable XV Plus Gateway Features

1. Log in to Dealer Admin (dealer.securewireless.com).

2. Go to Customers and select the System Name you want to connect the gateway to.

3. At the top of the screen, select Edit.

4. In System Information, scroll down to Virtual Keypad (App & Website), ensure Standard or Virtual Keypad Access is selected to view additional features.

5. Scroll down to Video. In XV Plus Gateway, select the checkbox to enable the ability to add an XV Plus Gateway to your system.

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6. In Monitoring Center Video Verification, select the checkbox to enable monitoring center video verification services.

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7. Select Save at the top or bottom of the screen.

Step 2: Add the XV Plus Gateway

1. Log in to Dealer Admin (dealer.securewireless.com).

2. Go to Customers and select the System Name with the enabled gateway features.

3. In Video, select + XV Gateway.

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Step 3: Configure the Secondary NIC (Optional)

Ensure you have a valid network connection before you begin and review the information below to determine whether your network uses DHCP or a static IP address:

Your network likely uses DHCP if the following information applies to you:

You can plug in a camera or device into your private network and immediately access other devices on the network. If you configure the secondary NIC to use DHCP, the DHCP Server automatically assigns a dynamic IP address to the gateway so it can change over time.

Your network likely uses a static IP address if the following information applies to you:

Your private camera network consists of only cameras and you set up each camera with its own static IP address. If you configure the secondary NIC to use a static IP address, it is manually assigned to the gateway and does not change automatically.

1. Log in to Dealer Admin (dealer.securewireless.com).

2. Go to Customers and select the System Name associated with the gateway.

3. In Video, select the name of the gateway.

4. At Options, go to Dual Nic Configuration. Use the Secondary Network drop-down menu to select DHCP or Static IP Address as the network connection type.

3. If you selected DHCP, select Save to apply any changes to the XV Gateway. If you selected Static IP Address, enter the IP Address and Subnet Mask information, then select Save to apply any changes to the XV Gateway.